Sr. Business Systems Analyst Job London area,Ontario Canada,IT/Tech

Description

If you have an engineering mindset and a passion to deeply engage with Journey partners to fully understand and drive forward their goals, the Manage Customer Accounts (MCA) Business Systems Analyst team is the place for you!

MCA's applications form the Book of Record for all aspects of personal and commercial business deposit and chequing accounts as well as registered deposit accounts and a Line of Credit product. This critical data is used by key banking systems at TD (e.g. Easyweb, Mobile, C3, S3) to deliver customer-centric information and services to technology and business partners.

The ideal candidate brings a grounded IT background; preferably in Mainframe Host, exceptional communication skills to bridge Journey needs with technology solutions, and thrives in a fast-paced, ambiguous environment.

As a key role in the Pod Agile delivery team, you will be actively involved in many Features to enhance and deliver new functionalities supporting Journey-sponsored and Infrastructure initiatives. You will translate complex requirements into clear JIRA user stories using Behavior-Driven Development methodology to ensure delivery outcomes meet customer and stakeholder expectations. You will work in close collaboration with Journey partners, Product Owners, Architects, Software Engineers and Quality Engineers to drive clarity, test, and support deployment.

If you are looking for a challenging and rewarding technology career, we welcome your application.

Primary Purpose of the Role

Translate business needs into technical concepts for technical teams, and technical constraints into business language for stakeholders.
Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks. Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements.

Key Accountabilities

Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.

Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.

Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration

Translate business requirements into detailed functional specifications taking into account non-functional requirements

Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.

Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing

Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.

Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.

Provide operational / process-related analysis and support to various extents

Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required

Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery

Continuously enhance knowledge of business domains and their products/services

May support change management planning and activities, including those that ensure operational readiness.

Support implementation and post-implementation planning and activities.

May support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines

Adhere to the TD code of conduct

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.

Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.

Participate in personal performance…


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