Technology Specialist, Infrastructure Summer Student

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Location: Onsite at 31 Caroline Street N., Waterloo, ON
Employment Term: Full Time Contract from May 4, 2026 - August 21, 2026
Position

Reports To:

Associate Director, Infrastructure and Support Services
Number of Vacancies: 1

The starting hourly rate for this position is between $21.50 and $24.00 per hour based on a 37.5 hour work week and commensurate with candidate experience and education. Perimeter’s compensation approach is designed to promote fairness and transparency, ensuring alignment with internal equity and external market benchmarks.

Summer at Perimeter is busy and we need your help. We have summer student positions available throughout the Institute, running from May 4, 2026 to August 21, 2026.

Relying on your exceptional client service experience, the Technology Specialist, Infrastructure Summer Student will provide support for scientific and administrative residents throughout the Institute. Supported by the Infrastructure and Support Services Team, this individual can expect to contribute their knowledge and skillset toward multiple projects connected to various Technology Services teams. They will ultimately help the Institute prepare for a conference filled summer and a busy launch to the new academic year.

• Prioritize, monitor and triage technology requests to appropriate teams and personnel (Ticketing System)
• Provide technical support and training to end-users
• Troubleshoot hardware and software issues on end-user devices, printers, and other systems
• Create basic scripts to automate configuration, management, and monitoring of computer systems, applications, and services
• Test and implement technology standards on laptops and mobile devices
• Develop technical procedural & end-user KB documentation and maintain various Configuration Management Databases (CMDB)
• Assist the AV team with recordings, technical troubleshooting of AV issues.
• Targeted Projects:
  • Support the migration of Perimeter’s intranet to SharePoint platform
  • Build scripts for automation opportunities
  • Implement early stages of MDM and build IT Asset Management to track endpoints and infrastructure gear
  • IT Service Management (ITIL) next steps and Jira optimization
  • Build out of IT Knowledgebase into Share Point

• Current or graduating student in post secondary education (college or university) such as desktop support, information technology infrastructure or an Information Technology related field is preferred; however business administration students with a technology focus are also welcome to apply
• Excellent written and verbal communication skills, with the ability to translate technical scenarios to non-technical individuals
• Strong prioritization, organization and attention to detail
• Ability to multitask and problem solve
• Positive attitude, willingness to learn and a professional demeanor

If we’re being greedy, we’d also like:

• Basic scripting experience and knowledge (e.g., Bash, Power Shell, etc.)
• Understanding of networking and information security in end-user devices and large infrastructures
• Ability to work under pressure with short deadlines in a rapidly changing and highly technical environment

Please submit your resume by February 6, 2026 in order to ensure full consideration of your application.

If you're looking for a place where your contributions are valued, your development is supported, and your work environment inspires you, Perimeter is the place for you.

Perimeter Institute is committed to diversity within its community and especially welcomes applications from racialized persons, women, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

Perimeter Institute provides support throughout the application process for applicants with disabilities. We work with you to understand the impact of your disability to appropriately accommodate you during the application/interview process. Please contact accessi for assistance.

Note:

the use of artificial intelligence may be used to support note taking or other information gathering during the hiring process. These tools would support our process, but all evaluations and decisions are made by our recruitment team.