Senior Business Application Analyst - RRBW HR Job London area,Ontario Canada,IT/Tech

Position: Senior Business Application Analyst - RRBW HR Applications

Description

We are seeking an experienced Senior Business Applications Analyst to join our Recognition, Retirement, Benefits & Wellbeing (RRBW) team/pod to lead specialized business application management activities for a RRBW (Recognition, Retirement, Benefits and Wellbeing) HR Applications area.

The role is expected to plan, manage, and lead requirements gathering through the application lifecycle, and for key projects / programs to support application change through the application lifecycle. This role is critical to the continuity and stability of our HR application ecosystem and will play a central role in sustaining and evolving RRBW Workday HRIS configurations and complex data integrations that support core employee programs.

We are seeking a candidate with advanced domain expertise
, strong judgment, and the ability to operate independently in risk-averse high‑complexity environments
.

The role is designed for a professional who brings both functional Retirement, Benefits & Wellbeing applications and programs knowledge and strong HRIS technical experience
, and who can quickly become a trusted escalation point for complex scenarios across the enterprise and lead business testing and business operational support and change management initiatives for integration into BAU processes.

In this role, you will have the opportunity to make an immediate, visible impact on enterprise‑wide HR services, be recognized as a trusted technical expert and advisor and shape the evolution and stability of a highly complex application landscape.

KEY ACCOUNTABILITIES

CUSTOMER

Responsible for intake of projects and major initiatives - Own and manage end‑to‑end application lifecycle activities
, from intake and requirements through delivery, testing, deployment, and transition to BAU support

Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the bank's Project Delivery Life Cycle (PDLC) methodology

Responsible for business process documentation for all business applications owned/managed

Lead requirements gathering and solution design for projects, releases, and regulatory or operational changes

Responsible for day to day operations process management to ensure consistency, and delivery according to established SLA

Responsible for all Business Acceptance Test (BAT) documentation that is required for all projects and major initiatives as defined by the bank's project delivery methodology

Work closely with the Test Lead to ensure common testing standards and practices are followed and adhered to

Responsible for the execution of all BAT testing for projects and/or release maintenances ensuring alignment with enterprise testing standards and project delivery methodology

Partner closely with other HR Technology teams to ensure solutions meet business, data governance, and integration requirements

Provide support on deployment and change management for initiatives relating to applications owned / managed to ensure smooth transition into BAU

Review requirements specifications and technical design documents to provide timely and meaningful feedback

Provide feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project, including adherence to enterprise application / data lifecycle practices

Identify and escalate risks that could impact project timelines or the quality, compliance, or service continuity of the deliverables, providing clear options and recommendations to business owner ( and project manager if applicable), provide options and recommendation

Act as a key escalation point for high‑risk application, data, and operational issues, including those involving external vendors and integrations

May provide project management support to various extents

SHAREHOLDER

Act as a decision maker on projects by synthesizing input from SMEs and stakeholders across HR, Technology, Data, and vendors

Accountable for adhering to the EPMO project management methodology

Ensure adherence to the Data Governance Framework

Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of…


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