Job Description & How to Apply Below
Responsibilities
Provide Technical Counsel and oversight exclusively to 18-20 clients within any 12-month period cultivated or assigned
Ability to participate in unstructured value-based client conversations and create new methods for a client’s success
Provide confidential and professional advising to our members in-person, telephonically, as well as digitally through Video Conferencing
Evaluate members’ needs and work with them to set objectives and develop a strategy/work plan within the terms and conditions of the members’ agreement.
Embrace Info-Tech Research Group culture of continuous learning by participating in on‑going self and industry development activities.
Provide proactive thought leadership and new ideas not “asked for” on behalf of the client’s membership
Participate in regular communication / support / education and participation with Sales Leadership and Account Directors to account planning and support efforts
Leverage ITRG and 3rd party assets to deliver on promises within the memberships
Diagnose member value expectations pain points and connect them with appropriate Info-Tech Research Group product solutions
Build strong relationships with the client’s peers and important stakeholders to provide experiences that are tailored to the clients objectives and culture.
Experience
Possess a minimum of 15 years of professional IT experiences at multiple organizations at leadership positions in Data and Artificial Intelligence.
Acquired experience in five or more of the following areas:
Agentic AI frameworks Machine Learning AI Technology Selection AI Strategy AI Governance AI Use Cases MLOps/AIOps IT/OT IIoT Data Lakehouse/Big Data/Data Warehousing Data Engineering Analytics
Solid people relationship skills; operational and systems development skills
Ability to coordinate complex service delivery models and respond to diverse needs of a variety of key-stakeholders
Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct
Strong communication and organizational skills, self-starter
Ability to adhere to members and Info-Tech Research Group core value as a trusted executive
Strong verbal, written, facilitation and presentation skills
Bilingual proficiency in French, Spanish or German is good to have to support our diverse client base across North America and globally.
Ability to travel approx. 25% of the time, as needed and obtain a TN1 Visa
Info-Tech Research Group of companies
is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
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