Human Resources Business Partner

Employee Experience  Waterloo, ON

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do.

Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

What You’ll Do:

The Human Resources Business Partner position is responsible for aligning business objectives with employees and management in designated business units. The position forms partnerships and delivers value-added service to management and employees that reflects the business objectives of the organization. The Human Resources Business Partner maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition.

Reporting to the Employee Experience Senior Manager, the core parts of your role will be to:

• Act as a resource to managers to advise on full life cycle of performance management including the development of goals, performance measures, related assessment and investigations, monitoring, and disciplinary/reward process.
• Act as advisor for business leaders for challenging employee experience operations issues and questions; guiding them to the appropriate resources.
• Oversee the leave admin process and support HR Specialists to ensure that processes are followed. Advising on complex leave management and return to work issues.
• Develop positive and collaborative partnerships within all levels of management to act as a strategic business partner, coach, and consultant for all aspects of employee experience operations.
• Act as an advisor and coach to support managers with resolving employee relations issues. Conduct effective, thorough, and objective investigations.
• Support the business by proactively identifying, analyzing, and reporting on trends and data to identify issues and ensure continuous improvement. This includes conducting exit interviews, check-in surveys on a regular basis to evaluate engagement. Monitor employee engagement and work with leaders to develop solutions to increase engagement.
• Actively seek and drive change to employee experience operations practices, processes, and tools.
• Participate in the recruitment process, as required. This includes meeting with managers to discuss available positions, coordinating interviews and job postings, developing interview questions, interviewing, and assessing candidates.
• Support business leaders through change management initiatives.
• Provide guidance and input on business unit restructures, workforce planning and succession planning.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
• Maintain an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition.
• Provide project support to the Assistant Manager, Employee Experience Services and Senior Manager of Employee Experience Operations, as required.
• Assist in the development and facilitation of Employee Experience Operations employee training initiatives.
• Perform other duties within competence, as assigned.

Let’s Talk

About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• University degree or college diploma in Human Resources Management, Industrial Psychology, or a related subject.
• A minimum of three years’ experience in employee relations and organizational development.
• Certified Human Resources Professional (CHRP) designation or commitment to complete CHRP designation.
• Familiarity with project management principles.
• Demonstrated ability to work effectively at all levels of…