HRIS Specialist - Dayforce

Employee Experience  Waterloo, ON

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued forthe work they do, supportedasthe people they are, and included in thevery fabric of the organization: they bringtheirbestto work every day. And that's why we mean itwhen wesay we put our people at the centreofeverything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

What You’ll Do:

The HRIS Specialist – Dayforce serves as the primary administrator and subject matter expert for the Ceridian Dayforce Human Capital Management (HCM) system. This role is responsible for system configuration, data integrity, reporting, user support, and process optimization. The analyst bridges the gap between Employee Experience operations and technology, ensuring the Dayforce platform is leveraged to its full potential to support business goals and enhance employee experience.

Reporting to the Senior Manager, Employee Experience Operations,the core parts of your role will be:

System Administration & Configuration

• Act as the primary administrator for Ceridian Dayforce, managing system configuration, implementation, updates, and maintenance.
• Customize and optimize modules including Core HR, Payroll, Benefits, Time & Attendance, Recruiting, Compensation, Onboarding, Analytics, AI and Performance.
• Set up and maintain user access levels, roles, and security permissions.
• Troubleshoot system issues and coordinate with Ceridian support as needed.

Data Management & Integrity

• Ensure data accuracy through regular audits, data cleansing, and validation processes.
• Manage employee data imports/exports and lifecycle transactions (hires, terminations, job changes).
• Maintain compliance with legislation and data privacy regulations within the system.

Reporting & Analytics

• Develop and maintain custom dashboards and reports to support Employee Experience decision-making and compliance.
• Analyze data trends to identify opportunities for process improvement.
• Automate recurring reports and distribute insights to stakeholders.

User Support & Training

• Provide support for Dayforce users across OGC related to HRIS and escalate as needed
• Create and maintain user guides and documentation.

Process Optimization & Integration

• Collaborate with HR stakeholders to identify and implement system enhancements.
• Streamline workflows and automate repetitive tasks within Dayforce.
• Lead process integration and support cross-functional initiatives

Let’s Talk

About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

Bachelor’s degree in Human Resources, Information Systems or a related field.

3+ years of experience administering and managing Ceridian Dayforce.

Proficiency in XML coding and experience working in environments where XML is used for configuration, data exchange, or content management is an asset.

Strong understanding of HR processes including onboarding, payroll, benefits, performance management, and compliance.

Proficiency in data analysis and reporting tools (e.g., Excel, Dayforce reporting suite).

Excellent problem-solving, troubleshooting, and communication skills.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Some of the Perks We

Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a…