Senior Associate – Individual Inforce Risk Analysis

Position Title

Senior Associate – Individual Insurance Inforce Risk Analysis

• Answer complex policyholder queries, including policyholder taxation and actuarial inforce policy issues
• Identify potential gaps, omissions or activities that could expose the organization to unnecessary operational risk
• Review processes and procedures followed by the Individual Insurance Actuarial Inforce and Policy Tax team
• Recommend changes to processes and procedures as appropriate
• Proactively recommend and, if approved, implement innovative solutions to enhance accuracy, streamline workflows, and drive operational efficiency
• Provide subject matter expertise on actuarial inforce and policyholder taxation (including participation in projects)
• Ensure exempt test processes are appropriate and applied properly for all inforce individual insurance policies and recommend needed modifications
• Review and verify tax slips before submission to clients
• Review and sign‑off on system changes and operational procedures and processes with respect to actuarial inforce policy calculations and policyholder taxation
• Develop and maintain tools to support actuarial inforce business and policyholder taxation
• Ensure calculation and rate integrity of inforce illustration systems

• University degree, preferably in Physics, Mathematics, or Finance
• Excellent critical thinking and problem‑solving skills
• Keen attention to detail and curiosity about you do
• Excellent communication and interpersonal skills
• Focus on providing excellent service to clients
• Strong knowledge of Microsoft Excel, including VBA
• Solid knowledge of SQL
• Solid knowledge of a coding language (e.g. Python, C, C++)
• Strong negotiation, collaboration and decision‑making skills
• Ability to handle multiple tasks and deadlines for various stakeholders
• Knowledge of individual insurance products is an asset
• Knowledge of Automation Suite Tools (e.g. Pyautogui, Selenium) is an asset

• Career Growth:
  Regular learning sessions and development opportunities
• Total Rewards:
  Incentive pay, annual salary reviews, employer‑paid benefits and pension matching
• Time Away:
  Competitive vacation plus one paid volunteer day each year
• Flexibility:
  Healthy work‑life balance with employee wellness, complemented by a “dress for your day” approach

• Reports To:
  
  Director, Individual Insurance Actuarial Inforce and Policy Tax
• Department:
  Individual Insurance
• Term:
  Permanent Full-Time
• Work Arrangements:
  Hybrid role – Waterloo, ON, two office days per week plus a fifth day per month