Water Quality Analyst

Water Quality Analyst

The Water Quality Analyst will work as part of the DuBois Technical Service Team to deliver water treatment and industrial chemical programs to our diverse client base. Dedicated and passionate service providers, our Water Quality Analysts focus on providing high service levels, lowering our customers’ operating costs, and consistently exceeding customer expectations.

• Maintain chemical program quality at customer sites within the program’s control limits
• Proper chemical dosage of all program constituents
• Proper mechanical operation of all chemical dosing systems
• Proper calibration and operation of all automated chemical parameter control systems
• Proper mechanical operation of all water conditioning equipment
• Maintain sufficient client inventory through order placement and re‑order notification
• Timely completion of the monthly, quarterly, or bi‑annual client site program audit, recording and responding to variances in water or fluid samples test results obtained via portable lab, recording inventory and initiating reorders where necessary
• Perform on‑site troubleshooting resulting from non‑conformances in results
• Identify and implement solutions to help clients’ chemical programs operate at the lowest possible life‑cycle cost and proactively maintain them
• Maintain a customer‑service attitude to achieve an exceptional level of customer satisfaction

• Requires daily travel to customer sites from home base; overnight and international travel may be required from time to time

• Post secondary education in Chemical, Mechanical, Environmental or Industrial applications, or relevant industry experience
• Experience working in customer service and/or sales preferred
• Exposure to working in industrial environments preferred
• Strong interpersonal skills; ability to build relationships with customers and internal partners
• Effective organizational skills and attention to detail
• Exceptional problem‑solving and troubleshooting skills
• Ability to work independently with minimal supervision
• Valid driver’s license

• Competitive salary and benefit package
• Company‑provided vehicle, cell phone and computer
• Health benefits
• Employer matching RRSP program

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.