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Guest Experience Expert - Luxury Front Desk
Job in
Southwestern Ontario, London, Ontario, Canada
Listed on 2026-01-24
Listing for:
The Ritz-Carlton
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
A luxury hotel brand is seeking a Guest Experience Expert to provide exceptional service, welcome guests, and manage their inquiries efficiently. Ideal candidates should possess strong customer service skills and relevant certifications. The role involves check-in/out processes, coordinating with housekeeping, and assisting guests with special requests. This position emphasizes maintaining high service standards and creating memorable experiences for guests in a prestigious environment.
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