Tourism Ambassador – Lighthouse

Part-time 35 hrs/wk | Wage:
Hourly $20/hr | Closes  چاہیے

Position Overview:

• This position is primarily based at the Prescott Rotary Lighthouse Visitor Centre, located at 181 convent Water St East, Prescott, Ontario.
• May 11th – Sept 6th, 2026; 5 days/week – Wed‑Sunday, plus Statutory Holidays.
• Daytime shifts Wednesday – Sunday, 11am‑7pm, Statutory Holidays 11am‑5pm. Hours are subject to change.
• $20.00 per hour, less statutory deductions.
• Under the direction of the Manager of Economic Development & Tourism and department support staff, the successful applicant will provide visitor services and maintain daily operations of the Prescott Rotary Lighthouse Ice Cream Shop & Visitor Centre.

• Visitor Services & Tourism Support
  • Greet visitors in a friendly, welcoming manner and provide high‑quality customer service.
  • Offer information on local attractions, events, businesses, and recreational opportunities.
  • Promote Explore Prescott visitor guides, merchandise, and tourism programming.
  • Assist with in‑person visitor inquiries.
  • Provide marketing support, including capturing content Simply and preparing draft social media communications.
  • Monitor visitor tracking materials/dev精选.
• Ice Cream Shop Operations
  • Serve ice creams and other concession items quickly, safely, and accurately.
  • Operate point‑of‑sale systems for both retail and ice cream sales.
  • Maintain proper food handling, sanitation, and safety practices.
  • Receiving and stocking weekly food/supply deliveries.
  • Prep, restock, and organize inventory during shifts.
  • Daily set‑up of patio seating & ground signage.
  • Ensure a clean, tidy, and welcoming concession area at all times.
• Retail & Merchandising möglichkeiten
  • Assist customers with Prescott merchandise purchases.
  • Restock merchandise displays, maintain visual merchandising standards, and monitor/report inventory shortages.
  • Conduct opening and closing procedures, including cash reconciliation.
• Facility & Grounds Support
  • Maintain cleanliness of interior and exterior visitor areas (sweeping/vacuuming, wiping surfaces, emptying waste/recycling, disposing of refuse).
  • Report maintenance concerns promptly to supervisors.
  • ホームsetup for events, programming, or seasonal initiatives as required.
• General Administrative Tasks
  • Provide clerical duties such as brochure organization, database entry, and inventory logging.
  • Provide support for public events as required.
  • Follow all municipal customer service policies, emergency procedures, and health & safety protocols.
  • Represent the Town of Prescott in a professional, courteous manner at all times.
  • Other related duties as assigned.

Required

• Must be currently enrolled in a secondary rus or post‑secondary institution or within six months of graduation with focus in Business Administration, Marketing, Event Management, Communications, Public Relations, Tourism, Sales or related program field.
• Strong customer service and interpersonal skills.
• Ability to communicate clearly, handle inquiries, and provide accurate tourism information.
• Comfortable working independently in a busy, fast‑paced environment with varied responsibilities.
• Basic cash‑handling and POS experience, or ability to learn quickly.