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Dispatcher, Customer Service​/HelpDesk

Job in London, Ontario, K5Z, Canada
Listing for: Copart
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Clerical, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 24.6 - 27.71 CAD Hourly CAD 24.60 27.71 HOUR
Job Description & How to Apply Below

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Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

The dispatcher is responsible for the timely and accurate dispatch of sub‑haulers for vehicle pick‑up and delivery while providing excellent service to customers.

  • Outbound calls to pick‑up locations.
  • Dispatch sub‑haulers for vehicle pick‑up and delivery within company timelines.
  • Ensure sub‑haulers meet company requirements prior to dispatching.
  • Outbound calls to sellers.
  • Solicit business.
  • Utilize cost effective vendors to meet company budget objectives.
  • Educate sub‑haulers on company policies and procedures.
  • Maintain and archive documents.
  • Answer phone calls.
  • Collect payments on member deliveries.
  • Comply with Safety and enforce regulations.
  • Print checks.
  • Monitor incoming documents on the fax machine.
  • Print reports as needed.
  • Manage vendor relationships.
  • Performs other duties as assigned.
Required Skills & Experience
  • Two years dispatch experience.
  • One year customer service skills experience.
  • High School Diploma or GED preferred.
  • Excellent customer service skills and attitude.
  • Excellent Communication Skills—verbal and written.
  • Excellent organizational skills.
  • Excellent time management skills.
  • Typing speed 45 words per minute.
  • Basic Ten key proficiency.
  • Basic Math skills.
  • Computer proficiency (MS Suite experience).
  • Ability to operate office equipment.
  • Multi‑tasking.
  • Ability to work in fast paced/diverse environment.
  • Strong attention to detail.
  • Know geographical area as well as ability to read maps.
  • Work with minimal supervision.
  • Occasional Overtime as needed.
  • Bilingual Skill a plus.

Pay $24.60 - $27.71 per hour

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

Seniority level
  • Entry level
Employment type
  • Full‑time
Job function
  • Management and Manufacturing
Industries
  • Motor Vehicle Manufacturing

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