Administrator, Corporate Accounts

NAL Insurance Inc. is looking for a dynamic and professional Insurance Administrator to join our team at our new office in London. The ideal candidate will have strong client service skills and communicate effectively in written and verbal formats. As an Administrator, you will play a pivotal role in facilitating our corporate insurance programs and providing administrative support across all departments in our company.

This posting is to fill a current vacancy in our company.

Salary range: $45,000-$55,000. Exact salary will be determined based on experience and qualifications.

• Serve as a primary point of contact for corporate clients and agents via phone and email, addressing inquiries and providing assistance with insurance-related matters, or connecting the client with the appropriate department.
• Processing of insurance applications, cancellations, reporting, and policy documents, maintaining accuracy and attention to detail.
• Collaborate with internal departments to gather and organize information, ensuring efficient workflow and timely completion of tasks.
• Maintain electronic and physical filing systems, keeping records organized and easily accessible.
• Provide general administrative support, including answering phones, managing calendars, and preparing reports
• Other duties as provided by the direct manager or supervisor

• Minimum of 5 years of experience in administration in a corporate environment.
• Experience in insurance, finance, or the transportation industry is an asset.
• Proficiency in computer software programs such as Microsoft Office Suite.
• Excellent time management skills and ability to prioritize work.
• Strong organizational skills with keen attention to detail.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
• Professional demeanor with a customer service-oriented approach.

This position offers the opportunity to work in one of London’s newest and most dynamic offices where your contributions are valued and rewarded.

If you are a proactive individual and believe you would be a good fit for this position, we encourage you to apply.

Our new and expansive office space is located in the Bostwick area at Wonderland & Bradley. This space has allowed us to create a unique and rewarding work experience, including the following:

• A private sport court for pickleball, basketball, and more
• Several break areas, including an outdoor patio
• Corporate gym membership at Damian Warner Fitness Centre, located next to us
• Team lunches & events
• Reimbursement for continuing education, where applicable
• Open collaboration between all departments and levels of management
• Employee assistance program
• On-site parking
• Paid vacation time
• RRSP match

NAL Insurance Inc is the leading provider of WSIB-Alternative disability coverage for Owner Operator truck drivers in Canada. We operate in a niche area of insurance, but we have a big impact in the community and transportation industry.

Named one of the 2024 Best Places to Work in London and the proud recipient of the 2022 London Chamber of Commerce Business Achievement Award in Corporate & Social Responsibility, NAL has given back by raising over $400,000 for the Make A Wish Foundation of SWO, provided over $20,000 in meals and rewards to Canadian Truck Drivers, and so much more.

We value our team, our clients, our community, and our industry, and we believe we have built one of the best teams in London. We'd love to have you join us!