Service Associate; Hybrid

Overview

WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and Green Shield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees.

Base Salary: CAD $51,383.

This position of Service Associate will report to Manager, Sales Enablement in the following capacities:

• Updating CRM, preparing CE Credits and preparing quotes.
• Updating plans sponsor online admin access.
• Assist Growth & Client Service leaders in the development of presentations.
• Event Planning - ordering promo items for events, travel bookings, catering orders.
• Ordering marketing supplies and maintaining levels of supply when needed.
• Assist in organizing sponsor ships.
• Assist, organize and actively participate in meetings.
• Coordinate courier and shipments as required.
• Look for ways to improve daily operations, processes and procedures.
• Perform other administrative tasks as needed.

• Three years of experience in benefits and/or related industries.
• Post-secondary degree or diploma in Business or related field.
• Superior organizational, planning and project management skills.
• Excellent communication and problem solving skills.
• Ability to multi-task, work well under pressure, and be self-reliant, while having a focus first and foremost on the success of the team.
• Ability to work in a fast paced, deadline-driven team environment and embrace change.
• Passionate, have a positive attitude, a willingness to learn, be an engaged member of the team and serve our clients with energy and passion.
• Committed, professional and take ownership & accountability.
• Participate and strive to achieve excellence and have fun.
• Intermediate to Advanced software skills, in programs such as Word, Excel, PowerPoint.

• Understanding of administrative sales support function.
• Knowledge of group insurance.
• Customer Relationship Management (CRM).
• Health and Safety / First Aid Training (or willingness to acquire).
• Bilingual (English & French).

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself.

That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at Green Shield isn’t just about personal achievements, it’s about making a difference together.

Here’s to Better Health for All!

A Few More Details
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity,…