Wendy’s Team Member – WEN Lompoc – H-Street; Lompoc, CA

SUMMARY

To provide service and guest courtesy that exceeds our customer’s expectation (wow! Service) in a fast and orderly fashion that meets quality, service, and cleanliness standards.

Including the following, but not limited to.

• Greets the customer
• Suggestive sale and answer questions about products
• Records the customer’s order
• Stages customers in serpentine area to maintain a smooth customer flow
• Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag.
• Serves cold drinks, hot beverages, and desserts
• Receives payment
• Assists customers with questions or complaints
• Retrieves raw food stock and places at appropriate station for preparation
• Performs duties to prepare food
• Maintains orderly eating and serving areas
• Ensures that he or she follows all company issued policies and procedures

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

No prior experience or training. High School diploma preferred, but not required.