Racquetball Director

Overview

Racquetball Director (Part-Time to Full-Time) —

Location:

Glass Court Swim & Fitness, Lombard, IL. Glass Court Swim & Fitness is hiring a Full-Time Racquetball Director to lead and grow our racquetball program and community. This role owns programming, leagues, clinics, court scheduling, member engagement, events, and revenue growth, while maintaining excellent court conditions and a welcoming, inclusive culture for players of all levels.

• Lead all racquetball programming: leagues, ladders, tournaments, clinics, lessons, and special events
• Drive participation and retention through member engagement, outreach, and community-building
• Manage court scheduling/reservations, programming calendar, and utilization targets
• Recruit and coordinate instructors/pros and event support staff (as needed)
• Partner with Membership Director on tours/trials and convert prospects into racquet participants and members
• Maintain court standards: cleanliness, safety checks, equipment, and reporting repair needs
• Coordinate with facilities/vendors on court maintenance, lighting, HVAC comfort, and repairs
• Develop partnerships (local clubs, schools, corporate groups) and promote group bookings
• Track KPIs: court utilization, league participation, lesson revenue, event revenue, retention
• Support club-wide service standards and handle member issues/service recovery

• Required
• 3+ years experience running racquetball programs, leagues, or club operations (health club, private club, YMCA, etc.)
• Strong knowledge of racquetball rules, league formats, tournament operations, and player development
• Proven ability to build participation through programming, communication, and community leadership
• Strong organizational skills (scheduling, calendars, coordination)
• Excellent member service, conflict resolution, and communication skills

• Preferred
• Teaching/coaching experience (private lessons, clinics, player development)
• Experience with club software for court reservations and reporting (Jonas a plus)
• Event marketing experience (flyers, email, social, partnerships)
• Inclusive coaching experience (welcoming beginners, adaptive or neuroinclusive approaches)

• Growing league and clinic participation month-over-month
• High court utilization during peak hours + predictable programming calendar
• Strong member satisfaction and retention within racquet community
• Smooth tournaments/events that drive excitement and referrals

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Fun team atmosphere
• Competitive pay
• Flexible hours
• Valuable work experience
• Increased social opportunities

Submit your resume and a short note describing your racquetball/program leadership experience (leagues/tournaments run, participation numbers, and any coaching background).