Regional Human Resources Manager

Description

This role supports approximately 50 branch locations and 700 employees across the country. The Regional HR Manager partners with the Business Unit President to set people strategy and owns the proper execution of HR programming, processes and operations. This individual is key in transforming the HR function into a results-focused, strategic partner to the business.

To be successful as the HR Regional Manager, this person needs to think strategically and drive results operationally. This person should have strong interpersonal skills and experience in coaching and developing business partners.

• Key partner for business leaders ensuring the business has in place the most effective organization to deliver the business strategy.
• Implement and apply HR processes, policies and standards meeting local legislation and cultural environment.
• Partner with Total Rewards, Talent Acquisition, and other key stakeholders to ensure the business attracts, motivates, develops and retains great talent through effective recruiting, training & development, performance management and reward strategies.
• Ensure the individual and collective relationships between the business and its people are healthy, open and collaborative through appropriate communication strategies and management behavior, independently investigate employee issues and bring them to resolution.
• Fluent in organizational change concepts, including strategic communication plans; understand how organizational capability can deliver business strategy growth agenda.
• Act as a coach and source of advice on performance and development issues—intervening where necessary to improve management and team effectiveness.
• Implement business unit-wide initiatives in organization development, reward, and bench strength management.
• Conduct root cause analysis to identify drivers of turnover and implement retention strategies.
• Identify and evaluate opportunities to enhance the employee experience and increase eNPS.
• Coach and develop HR team members under direct and indirect control against overall team agenda.
• Expected travel: 25‑30%

• Master’s degree in HR, business administration, management, or a similar field.
• 7+ years of progressive HR experience.
• 2+ years of management experience.
• Retail, franchise or service industry experience a plus.
• Proficiency in Microsoft Office, Excel and PowerPoint.
• Proficiency in HRIS systems, preferably UKG/Ulti Pro.
• Excellent communication skills, both verbal and written.
• Excellent leadership and decision‑making skills.
• Ability to multitask, work efficiently under pressure, and collaborate across departments.
• Strong analytical skills and ability to translate data into actionable insights.

To perform the job successfully, an individual should demonstrate the following competencies:

• Thought Leadership, Business Acumen, Analytical
• Organization and Planning, Resourcefulness, Detailed Orientation
• Problem Solving, Teaching/Coaching, Strategic Planning
• Judgment/Decision Making, Integrity, Communication

Target Salary Range: $100,000 - $150,000 per year. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, experience, level, geographic location and business and organizational needs. Full‑time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).