Patient Access Rep - Evenings

Hourly Pay Range

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position:
  Patient Access Representative
• Location:
  
  Lombard
• Part Time
• Hours:
  
  Availability from 1:30p to 8p M-F
• Rotating Weekends and Holiday
  
  Schedule:
  
  6:30a to 4p Sat & Sun

• Education:
  
  High School diploma or GED
• Associate degree in business or healthcare (Preferred)
• License: A valid driver's license is required for off‑site duties. If a personal vehicle is used, automobile liability coverage is required.
• Experience & Skills (Preferred):
  • Manual dexterity to operate various office machines
  • Minimum 1–2 years in registration, scheduling, patient accounts, cash collections, or customer service in a healthcare setting
  • Knowledge of health insurances, medical terminology, and anatomy
  • Strong data entry and keyboarding skills
  • Knowledge of Microsoft Office Suite
  • Bilingual skills

Under general supervision, responsible for providing in‑patient, out‑patient, emergency room, immediate care, and same‑day surgery patients with timely and accurate pre‑registrations, registrations, order management, charge capture, cash collection functions, and medical information systems. Collects, analyzes, and records demographic, insurance/financial, and clinical data from multiple sources. Screens for third‑party eligibility and enters medical necessity coding to secure accurate payment. Interacts customer‑focused to meet patients' and families' needs and explain the hospital’s revenue cycle expectations, including resolving personal liabilities through payment options.

• Premium pay for eligible employees
• Career pathways to promote professional growth and development
• Various medical, dental, and vision options
• Tuition reimbursement
• Free parking at designated locations
• Wellness program savings plan
• Health savings account options
• Retirement options with company match
• Paid time off and holiday pay
• Community involvement opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community‑connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – all recognized as Magnet hospitals for nursing excellence.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy.

EOE:
Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.