Community Health Worker

Overview

Medical Center:
Community Health Partnership - Full-Time, Day Shift

• Help patients and families navigate and access community services, access health care services, and adopt healthy behaviors.
• Support providers and care management teams through an integrated approach to case management and community outreach.
• Provide social support and informal counseling, and advocate for individuals and community health needs.
• Assist clinical personnel with community outreach, such as home visits, assist with health assessments, and involvement in various clinical–community intervention activities as assigned.
• Perform other duties as needed.

One year of experience working in a community based setting preferred.

• Experience working in a multi-cultural setting.
• Knowledgeable about community resources appropriate to the needs of patients/families and provide referrals for services to community agencies as appropriate.
• Knowledge of basic medical terminology preferred.
• Able to keyboard 35 wpm.
• Able to read; write legibly; speak in English and Spanish fluently with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).
• Operate/troubleshoot basic office and patient care equipment required for the position; perform required patient care activities related to the position.
• Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction.
• Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.
• Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

• Valid Driver's License required at time of hire.
• Successful completion of a Community Health Worker formal training program such as from a college or other education institution is preferred.