Patient Navigator-Cancer UH: Surgical Oncology Clinic Day Shift

Overview

The Patient Navigator-Cancer coordinates access of patients through the healthcare system from diagnosis or point of referral. Completes authorization and coordinates financial clearance. Collects needed patient information for appointments, treatments, procedures, and surgeries including diagnostic procedures, pathology reports, operative notes, radiation therapy and chemotherapy information. Functions as a liaison between patients, families, outpatient oncology clinics, primary care physicians, and other support services.

Provides patient service excellence through timely, accurate, caring and supportive communications with the patient through all aspects of care. Demonstrates flexibility and willingly floats to other areas as assigned. Performs other duties as needed.

The job description elements described above are to be understood as representative of typical duties, responsibilities and requirements of the position and are not intended to be an exhaustive listing. The Patient Navigator-Cancer coordinates access for patients, completes authorization and financial clearance, collects information for appointments and procedures, and serves as a liaison among patients, families, outpatient clinics, physicians and support services.

Provides service excellence through communication with patients and families and supports care coordination across departments.

High School Diploma or GED required. Minimum one year of experience in a medical office setting required.

• Knowledge of medical terminology required.
• Knowledge of all medical insurances and how they are used in a hospital/clinical facility.
• Full knowledge of ICD-9 and CPT codes and their use in HMO authorizations.
• Experience in both in-patient and out-patient settings preferred.
• Typing speed of 50 wpm; data entry/editing; proficiency with Microsoft Word, Excel, PowerPoint, Outlook.
• Ability to use office equipment; effective communication, especially on the telephone and with individuals of differing levels of comprehension (Spanish preferred).
• Resourceful, adaptable to changing circumstances; maintains patient confidentiality and a positive, supportive attitude.
• Ability to collate information for case reports and databases; interpret patient records and various reports; critical thinking, problem-solving and decision-making under pressure.
• Organize and prioritize workload; multi-task; recall information with accuracy; perform basic math; assess, evaluate and analyze data; communicate synthesis of information.
• Ability to work independently with minimal supervision.
• Able to distinguish colors; read/hear/speak for general conversation; read computer screens and documents related to the role.

None.

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.

Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability.

If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at .

Loma Linda University Medical Center is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.

We appreciate your interest in Loma Linda and wish you success in your job search!