Administrative Support III

Overview

Your Opportunity:
Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM including encounter management, patient registration and information/cashier duties. Main duties of the Administrative Support III - Health Information Management include but are not limited to: encounter management of acute and ambulatory care visits to ensure compliance with provincial and national reporting standards;

receiving, preparing, scanning/uploading, indexing, auditing and electronically filing documents and Iron Mountain processing for storage; assisting with physician curtailment; release of information; processing admission and registration of patients for both inpatient and outpatient services including emergency; receive payments on behalf of finance, directing clients, visitors, staff etc. to appropriate departments/areas as needed; reception and other related HIM duties; ability to follow verbal and written processes precisely;

consistently ensures that protected health information remains private according to the Health Information Act (HIA) and Freedom of Information and Protection of Privacy Act (FOIP); consistently follows Alberta Health Services Information Privacy and Information Security policies; effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with; performs other Health Information Management related duties as needed.

• Encounter Management of Acute and Ambulatory care visits to ensure compliance with provincial and national reporting standards.
• Receiving, preparing, scanning/uploading, indexing, auditing and electronically filing documents and Iron Mountain processing for storage.
• Assisting with physician curtailment.
• Release of Information.
• Processing admission and registration of patients for both inpatient and outpatient services including emergency.
• Receive payments on behalf of finance, directing clients, visitors, staff etc. to appropriate departments/areas as needed.
• Reception and other related HIM duties.
• Ability to follow verbal and written processes precisely.
• Consistently ensures that protected health information remains private according to the Health Information Act (HIA) and Freedom of Information and Protection of Privacy Act (FOIP).
• Consistently follows Alberta Health Services Information Privacy and Information Security policies.
• Effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with.
• Performs other Health Information Management related duties as needed.

Required Qualifications: Completion of Grade 12 or equivalent.

Additional

Required Qualifications:

Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding and attention to detail.

Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision.

Preferred Qualifications: MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.