Associate Client Service Representative

Associate Client Service Representative

Location:

Logan, UT

If you’ve worked in retail, hospitality, or restaurant industries, you know how to keep customers happy. These skills transfer to CSC’s business‑to‑business environment. Work on weekdays, 9am‑6pm. Competitive benefits: paid time off, medical, dental, 401(k).

Client Service Representative – On‑site, Monday‑Friday, 9am‑6pm. Work directly with customers and internal teams to solve inquiries. Provide training, mentorship, and growth opportunities. Empowers employees to deliver world‑class service.

• Build relationships with clients to understand needs and concerns.
• Fulfill requests and answer questions for internal and external customers.
• Respond promptly to inquiries via phone or electronically.
• Provide excellent customer service to both internal and external clients.
• Organize workflow to meet customers’ time frames and demands.
• Navigate between multiple databases quickly and accurately.
• Recommend process improvements where applicable.
• Maintain and grow existing customer business by providing outstanding service and proactively offering appropriate services.

• Experience in a customer service or administrative capacity.
• Energetic self‑starter who thrives in a fast‑paced, team‑oriented environment.
• Attention to detail and accuracy.
• Strong prioritization and time‑management skills.
• Flexibility and agility, with the ability to multitask.
• Problem‑solving skills.
• Strong computer skills and proficiency in MS Office (Word, Excel).
• Effective verbal and written communication skills.
• Salesforce experience a plus.

CSC is a global business, legal, and financial services company based in Wilmington, Delaware. With offices in over 140 jurisdictions worldwide, we provide knowledge‑based solutions to clients. A diversity and growth‑oriented culture with a commitment to accessibility and inclusion.

We encourage candidates to apply directly through our website. CSC accepts resumes only from approved employment agencies.

The information above describes the general nature and level of work performed in this role. It is not intended to describe all duties, responsibilities, and qualifications.

Entry level

Full‑time