Sales Lead - Lodi Job Lodi area,California USA,Retail

The Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Blossom Hill Thrift Store, which supports the Adult Rehabilitation Program.

EMPLOYEE BENEFITS OFFERED

Opportunity for career growth
Paid time off
Employee Discounts
Employee Referral Bonuses

As our enthusiastic and hardworking SALES LEAD, you will be responsible for (but not limited to):

Takes an active role and partners with the Store Manager in daily store operations.

Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager.

Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.

In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center.

Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations.

BRP (Back Room Processing) - Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.

Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.

In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property.

Ensure building is secured during non-operating hours with alarm system arming and alert protocol.

Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately.

May transfer or be relocated to other stores based on business needs.

Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

POSITION OBJECTIVES:

To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need.
Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.

Qualifications to be considered for this position:

High School diploma/GED Required
Must have a minimum of one-year previous retail experience and Supervisory experience preferred.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands:

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
Ability to lift up to 50lbs.
Ability to perform various repetitive motion tasks.

CORE COMPETENCIES:

Problem Solving
- Identify & resolve problems promptly; gather, analyze information, and develop solutions.
Oral Communication
- Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.
Written Communication
- Write clearly and informatively; edit work for spelling and grammar;
Present numerical data accurately;
Read and interpret written information.
Teamwork
- Balance team and individual responsibilities;
Build a positive team spirit, morale, and group commitment to established goals, core values and objectives.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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