Tidal Administrator, Senior
Listed on 2026-03-02
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IT/Tech
Cloud Computing, Systems Administrator, IT Project Manager, IT Support
Your Role
The Tidal Administration & Support (TAS) Team develops, manages, administers, and provides oversight of the Tidal batch orchestration and scheduler ecosystem. The Tidal Administrator, Senior will report to the Senior Manager, Service Management & Operations Team. In this role, you will blend full-stack engineering, automation, and systems operations to ensure that our Tidal platforms and services are resilient, efficient, and continuously improving.
This position requires a deep understanding of cloud infrastructure, automation, and incident response.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience- Requires a bachelor's degree in computer science, information technology, management information systems, or related field (or equivalent experience)
- Requires at least 5 years of relevant experience
- Highly prefer at least 2 years of experience with Tidal 6.5.x
- Highly prefer at least 2 years of experience with batch job development, scripts and code improvements using Ansible, Python, C, Power Shell, Bash, MSFT SQL, Tidal REST API
- Requires working knowledge and proficiency in MS SQL and Tidal database schema
- Highly prefer experience with Tidal Workload Automation upgrade / patching processes
- Highly prefer at least 2 years direct experience administering a 24x7 Tidal Production environment
- Demonstrated expertise in virtual machines (VMs), containers, cloud networking, identity and access management (IAM), monitoring, storage, and serverless functions
- Ability to set up dashboards in Digital.
AI, Service Now, Tableau for reporting metrics - Proficiency in MS Office suite, Grid, Jira, Service Now, and general corporate applications
- Working knowledge of tools such as Big Panda, Splunk, Dynatrace, Prometheus, Grafana, Datadog, New Relic, ELK Stack, etc. is preferred
- Experience with CI/CD pipelines using tools like Jenkins, Git Hub Actions, Git Lab CI, Argo CD, Spinnaker is preferred
- Familiarity with configuration management tools such as Ansible, Chef, Puppet
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