Concierge - On Call

Join as Concierge - On Call at Revel Communities
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Schedule: As needed.

As a Concierge at Revel, you will be the first point of contact for residents and guests, providing warm, welcoming experiences and serving as the front desk “go-to” person. You will partner with team members to create memorable experiences for the community.

• Embrace the Revel Culture Code in all interactions and work.
• Engage residents, families, guests, and co-workers in a friendly and professional manner.
• Answer calls, welcome visitors, monitor security and safety standards, sort and distribute mail, and coordinate rides, outings, and activities for residents.
• Create a professional first impression by ensuring the front entrance, lobby, reception areas, and common areas are clean and welcoming.
• Encourage teamwork and collaboration through open communication with other Revel team members across departments.
• Champion residents’ expectations to ensure outstanding service.

• Exceptional customer service experience, preferably in hospitality or senior living.
• Experience interacting with guests/residents and general public in a courteous and professional manner.
• Ability to make independent decisions and remain calm during emergency situations.
• Strong reasoning skills and ability to understand and process information for giving and receiving feedback and instructions.
• Proficiency in English and in using computers, mobile devices (e.g., tablets, iPads), AV equipment, and common office equipment.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook).

• Sick time
• On Demand Pay
• Comfortable, cool uniforms
• Complimentary meals & guest suite privileges
• More…

We celebrate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, or genetic information. We are committed to maintaining a welcoming and equitable environment. To request reasonable accommodation, contact