Senior Warehouse Manager

Who We Are

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Reports To:

Director of Distribution

Location:

Romeoville, IL

Environment:
Onsite

Status:
Exempt

As a Senior Warehouse Manager working within Redwood Distribution
, you will be responsible for leading the launch and ongoing operation of a multi‑shift warehouse focused on inbound receiving and intra‑logistics support for production lines. This role serves as the primary operational point of contact for the customer, ensuring clear communication, service‑level performance, and rapid issue resolution. The Warehouse Manager will play a key role during new warehouse startup activities, including staffing, process design, system implementation, and go‑live execution.

• Serve as the primary day‑to‑day operational liaison between the warehouse and the customer
• Lead daily, weekly, and monthly customer touchpoints during launch and steady‑state operations
• Communicate inbound schedules, material availability, shortages, and recovery plans
• Translate customer requirements into clear execution plans across all shifts
• Proactively elevate risks to production or service levels with corrective action plans

• Oversee inbound receiving, unloading, verification, and put‑away of materials
• Manage internal material movement, picking, kitting, staging, and line‑side delivery
• Ensure materials are delivered accurately, on time, and in sequence to support production
• Establish standard work for dock operations, material flow, and internal transportation
• Coordinate dock schedules, labor allocation, and internal material routes

• Hire, train, and onboard supervisors and hourly associates
• Develop shift structures, labor plans, and startup ramp curves
• Create standard operating procedures and shift handoff processes
• Stabilize operations post‑launch and drive performance to target KPIs

• Lead a 3‑shift operation including supervisors, leads, and hourly teams
• Ensure consistent execution and communication across all shifts
• Manage staffing, overtime, cross‑training, and coverage for absences or volume spikes
• Coach and develop supervisors with a focus on leadership, communication, and accountability

• Own warehouse safety performance and promote a strong safety culture
• Ensure compliance with OSHA, company policies, and customer requirements
• Conduct regular safety audits, observations, and corrective actions
• Maintain high standards for material handling quality and housekeeping

• Ensure accurate receiving and inventory transactions within the WMS
• Partner with inventory control teams on cycle counts and root‑cause analysis
• Monitor scanning compliance and inventory accuracy
• Leverage system data to drive operational improvements

• Track and improve KPIs including inbound accuracy, dock‑to‑stock time, on‑time line delivery, inventory accuracy, labor productivity, and safety
• Lead root‑cause analysis and corrective actions for service failures
• Identify process, layout, and labor optimization opportunities

• 5+ years of warehouse or distribution leadership experience
• Experience managing multi‑shift operations
• Strong background in inbound receiving and production support logistics
• Proven customer‑facing communication experience
• WMS experience
• Strong leadership, communication, and problem‑solving skills

Employment is contingent upon the satisfactory completion of a background check, a pre‑employment drug screening in accordance with applicable federal law, and Motor Vehicle Report (MVR).

Warehouse environment with exposure to dock operations and material handling equipment. Position requires flexibility to support multiple shifts, including nights and weekends as needed.