Safety Associate

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care.

Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years ). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

As the Safety Associate
, you will lead and manage workplace safety programs across all pharmacy locations to ensure compliance with OSHA, regulatory, and Ro standards across the facility in partnership with the safety committee. Reporting to the People Partner for Pharmacy and Logistics, you’ll be a subject matter expert and advisor responsible for developing, executing, and continuously improving Ro’s health and safety strategy.

This role coordinates all aspects of occupational safety—from policy and procedure development to annual training and vendor partnerships to injury reporting, to facilitating safety committees, and implementing emergency preparedness measures. You will collaborate cross-functionally with Pharmacy & Operations Leadership, Pharmacy Compliance, Facilities, Legal, Security, Quality Assurance, and People teams to identify risks, prevent incidents, and continuously improve workplace safety performance across all business locations.

• Training & Development:
  • Design, deliver, and evaluate the effectiveness of comprehensive safety training programs, including, for example:
    First Aid, Fire Extinguisher, SDS/Haz Com, Forklift/Pedestrian Awareness, Tornado/Shelter in Place, Active Shooter, Fire Training, Bloodborne Pathogens, Spill Kit, PPE, Utility Knife, Emergency Stop, Ladder Safety, Slips/Trips/Falls, Drug Product Handling SOP, Respirator Safety, Housekeeping/5S, Authorized & Affected LOTO, Scrubber, and Ergonomics.
  • Assess training outcomes and update materials based on performance data and regulatory changes.
  • Manage new hire safety onboarding and forklift certification programs.
  • Maintain and update training documentation and ensure completion compliance across all departments.
  • Coach site safety champions to sustain compliance and best practices.

• Assist with development, implementation, and maintenance of Ro’s Environmental, Health, and Safety (EHS) Management Program
• Maintain and update SDS databases and centralized safety documentation.
• Oversee contractor safety compliance, OSHA logs, and injury reporting systems.
• Ensure adherence to all internal and external safety standards, audits, and recordkeeping requirements.

• Serve as point of contact and relationship owner for:
  Haz Com, First Aid, PPE vendors.
• Partner with Workers’ Compensation providers on injury reporting, follow-up, and prevention initiatives.

• Lead Layered Process Audits (LPA) across all safety categories.
• Lead risk assessments using root cause analysis and implement corrective action plans.
• Develop site risk registers and coordinate mitigation projects with Facilities and Operations.
• Monitor forklift daily inspections and environmental control audits.
• Conduct regular camera footage reviews to identify unsafe behaviors and implement corrective actions.
• Perform emergency evacuation drills and maintain readiness documentation.

• Coordinate Accident Stand Downs and post-incident root cause analyses.
• Process forklift certification paperwork and ensure documentation accuracy.
• Review, track, and resolve safety concerns submitted by team members.
• Compile and present monthly safety KPIs, highlighting performance trends and key initiatives.

• Facilitate meetings and maintain…