Communications and Engagement Officer

Go back Cwm Taf Morgannwg University Health Board

The closing date is 21 January 2026

Are you a talented communications professional looking to make a real difference to people's lives? Cwm Taf Morgannwg University Health Board is seeking a dynamic Communications and Engagement Officer to join our small but mighty team.

Working with colleagues across our health board, you'll create content that tells the story of our organisation, our services and our people. You'll use your exceptional writing skills and eye for design to help us engage audiences across internal and external channels, including social media and web.

You'll be working for an organisation that touches and changes the lives of thousands of people each day and will understand the power of good communications in helping our patients and our population to make informed, safe decisions about their health.

This is a demanding and rewarding role with plenty of opportunities to flex your creative muscles. You'll be encouraged to develop new, innovative ways to communicate and engage audiences, helping us to build and maintain a connected workforce and empowered communities. In return, you'll get to work with a fantastic, supportive team, be provided with ongoing professional development, and the chance to really make a difference.

For an informal conversation about the role, contact al

We look forward to hearing from you!

The Communications and Engagement Officer will use excellent communications skills and creativity to engage, enthuse, persuade and influence audiences.

Using a range of platforms and software they will design and deliver campaigns, resources and activities that help to ensure colleagues feel listened to, informed and proud of the organisation they work for, and that maintain or improve the reputation of the health board. They will build and maintain strong relationships with staff, including executive directors and independent members. At all times, they will be an ambassador for our culture and values.

They will manage relationships with the media confidently, using sensitivity and good judgement to deal with potentially negative stories, and securing opportunities to raise the profile of CTMUHB while maintaining public trust and confidence in our services.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales' largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community, and mental health facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline ther you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values…