Volunteer Coordinator

Salary:
Starting salary of £24,000 per annum (pro-rata)

Reports to:
Volunteer Manager

Hours:
Part-time, 22.5 hours per week

Location:
Office based with regular travel

Post : 2

WVCPT
01

Context of role:

2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish.

This is a unique opportunity for an individual to raise awareness of the charity, building it’s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities.

Service:

• To liaise with the public who are volunteering for 2wish.
• Giving a warm welcome to new volunteers, managing relationships of existing volunteers.
• Handing off with a warm transfer volunteers to regional fundraisers.
• Reply to emails and respond to calls within 72 hours.
• To support the volunteer manager in delivering a training programme.
• Establish a strong group of volunteers.
• Maintain a positive and enthusiastic relationship with volunteers and colleagues.
• To manage a volunteer clothing and monitor use
• To liaise with voluntary bureaus.
• To organise volunteer inductions and meetings throughout the year.
• To attend volunteering fayres and appropriate training opportunities.
• To utilise volunteers to sell merchandise at events.
• To interact with the community through social media.
• Facilitate Ambassador and Young Ambassador activities, events and appearances
• To support the volunteer manager in delivering the welfare programme
• Establish base of volunteers in Wales and England.
• Establish new voluntary roles and recruit for existing roles.
• Celebrate Volunteers week. First week of June annually (please do not take annual leave during this time.)
• Work with Volunteer manager to submit awards
• To support the volunteer manager in delivering an incentive program
• Support Events Coordinator by organising volunteers for 2wish events.
• Being mindful of best Volunteer Management practices.
• General admin and social media duties.
• To attend weekend and evening events when required.

General Responsibilities:

• To be responsible for organising own work agenda, time management and administration
• To maintain a high degree of confidentiality in accordance with the charity’s policies
• To work as part of a team
• To attend meetings as necessary - both virtually and in person
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake training to update skills as necessary
• To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided
• To adhere to all health and safety procedures with regards to working off site
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.