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Customer Success Mgr./ CSM Client Relationship Manager

Senior Vehicle Services Customer Relationships Lead

Job in Llantrisant, Rhondda Cynon Taf, CF72, Wales, UK
Listing for: Government Recruitment Service
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A government agency in the UK is seeking a Senior Customer Relationship Manager for Vehicle Services. This role is pivotal in managing customer relationships and insights concerning DVSA's vehicle testing services. Responsibilities include building national awareness of customer needs and ensuring effective communication with key stakeholders. The successful candidate will provide leadership to a team of 8 Customer Relationship Managers and contribute significantly to improving customer services and data-driven decision making.

The role offers a comprehensive benefits package, including generous annual leave and pension contributions.
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Position Requirements
10+ Years work experience
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