Referral Co-ordinator

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Fostering Solutions
- Midlands

• Stafford
• Permanent

Salary £25,000 - £29,000 per annum dependent on experience

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Job Title: Referral Co-ordinator

Location: Fostering Solutions Midlands

Contract Type: Permanent

Interviews will take place on 19th or 20th March 2026 at our Stafford Office so please make a note of these dates.

We have a fantastic opportunity for motivated and enthusiastic Referral Coordinator to join ourteam at the Fostering Solutions Midlands office in Stafford, who will part of making positive contributions to changing the lives of children and young people.

Its official, we have been rated as a Great Place to Work 2025!

With over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK with a community of over 2,500 foster carers.

As a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’or‘Good’ which we are extremely proud of.

We are seeking a motivated, enthusiastic, and conscientious team player who has a passion to be part of changing children’s lives for the better!

Based in our Fostering Solutions Midlands office, you will work within the Referral Hub whereby your role is to safely match Looked After Children to our pool of dedicated foster carers (across three Fostering Agencies within the region; Fostering Solutions, Jay Fostering and Sunflower Fostering).

This is a busy, demanding, customer-facing role requiring effective multi-tasking, sound decision‑making, and excellent communication skills. You will need to be assertive, proactive, and confident in building strong working relationships with colleagues, Foster Carers, and Local Authorities, while delivering excellent customer service under time pressures.

Ideally, you will have experience or understanding of Looked After Children and/or Local Authority structures, though this is not essential.

You must be self‑motivated, able to work both independently and as part of a team, and remain calm under pressure. As the role involves discussing complex and sometimes traumatic cases, emotional resilience is essential to manage sensitive information professionally and maintain a child‑centred focus.

But what else is in it for you? Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

• Up to 40 days annual leave each year (26 base entitlement + 1 One moment in time + 8 bank holidays + ability to buy up to 5 extra days)
• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first‑class mental health support services and physical health checks

And a market‑leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover

And that’s not all, we place the outcomes of the children and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

Wherever you work – whether in a city location or one of our more rural settings – you’ll be part of one dynamic family, aiming high and dreaming big, and helping the people we work with achieve their own personal goals

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