Security Concierge - Relief; Nights

Security Concierge - Relief (Nights)

Location:

Cardiff - CF10

Pay Rate: £13.86 per hour

Shift Times: 20:00 - 08:00 (Night Shifts)

Start Date:

30 March 2026

We are currently recruiting for a Security Concierge Officer to join our team on a relief basis covering residential sites in the Cardiff area. This role will involve providing a professional front-of-house security and concierge service within a residential building, ensuring the safety, security, and wellbeing of residents.

• Providing front-of-house concierge and reception duties
• Meeting and greeting residents and visitors
• Handling resident queries in a professional and helpful manner
• Conducting regular patrols of the building
• Responding to and managing alarm activations
• Managing telephone enquiries
• Escalating incidents and issues in line with company procedures
• Ensuring communal areas remain clean and tidy
• Supporting waste management processes

• Valid SIA Licence (Door Supervisor preferred)
• Previous front-of-house or concierge experience preferred
• Strong customer service skills
• Excellent communication skills
• Ability to confidently deal with resident issues and incidents
• IT literate
• Comfortable working lone working night shifts
• Flexible and willing to work overtime when required

This is a relief position covering shifts across two residential sites in Cardiff, primarily working night shifts.

Please apply with your CV and a member of the recruitment team will be in touch