Technical Community Manager - RuneScape

Location: Cambridge, UK – This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required.

Are you a community driven, technically minded individual who loves bridging the gap between the player base and the development team? If so, we want to talk to you!

Your role acts as a driving force in enabling an exciting new frontier of user-generated plugins for Rune Scape. Blending development proficiency with people skills, you will build a development-centric community environment that bridges the gap between internal developers and our passionate community developers, arm them with the information to bring their ideas to life and guides our internal Plugin Project to success through continuous community developer involvement.

Through your own work to learn and comprehend the technology of Rune Scape, and through partnering with the Technical Development Teams, you will act as the gateway to key information and discussions our community developers need to thrive.

• Conceptualise and own the delivery of a Plugin Developer Program for Rune Scape
• Act as a technical bridge of Rune Scape within the development community, ensuring access to key information and ensuring our product plan serves external developer needs
• Learn our technology and coding languages to increasingly self-serve the needs of our Plugin development community over time
• Design and own events – physically and digitally – that connect our technical teams and plugin community
• Create extensive documentation and guidance to maximise the potential of external Plugin Development
• Design and maintain a developer journey into our ecosystem and supporting communities
• Regularly review and maintain our Plugin Ecosystem, ensuring our best Plugins are highlighted for discovery
• Identify gaps in community Plugin development and proactively drive executions
• Manage the Plugin Community spaces to create an optimal development environment
• Work closely with the rest of RS CM to promote and highlight Plugins that serve player needs

• Experience in Community Management or development of games - whether as part of a studio or within passion projects / kickstarters / indie projects; relative experience in both areas is highly desirable
• Understanding of scripting languages such as LUA or Python, with a desire to deepen understanding of these languages and learn in-house tools like Rune Script
• Passion for MMORPGs and player development communities; strong familiarity with Rune Scape is highly desirable
• An understanding of what builds strong community and how to execute on it
• Strong collaboration and communication skills, including proficiency at writing digestible technical documentation
• Experience managing time effectively and contributing to the timely delivery of content against internal schedules

When you join Jagex you can look forward to a generous Perks & Benefits package including:

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

We are Jagex:
The Rune Scape Company. Home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, Rune Scape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.

As we begin our 26th year, we are accelerating our strategy to expand Rune Scape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of Rune Scape:
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