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Omnichannel CX Manager — Elevate In-Store
Job in
Livonia, Wayne County, Michigan, 48153, USA
Listed on 2026-01-27
Listing for:
The Michael's Companies
Full Time
position Listed on 2026-01-27
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
A leading retail company in Livonia is seeking a Customer Experience Manager to enhance customer satisfaction through effective management of front-end operations. The ideal candidate will lead the customer experience team, ensure compliance with policies, and deliver top-notch service. Responsibilities include training staff, managing shrink and safety programs, and organizing store events. Competitive benefits and a focus on employee well-being make this a desirable workplace.
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