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QA Training Specialist: Elevate Call Center Quality

Job in Livonia, Wayne County, Michigan, 48153, USA
Listing for: YoungWilliams
Full Time position
Listed on 2026-01-11
Job specializations:
  • Quality Assurance - QA/QC
Job Description & How to Apply Below
A leading service provider in Michigan is looking for a QA/Training Coordinator 2 to develop and deliver training materials and monitor quality assurance plans.

The right candidate will have at least 1 year of experience in a contact center or customer service training environment and hold an Associate’s degree. This full-time position emphasizes coaching, training, and ensuring compliance with quality standards.
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