WH Operation Manager

Responsibilities and Duties

• Plans, organizes, directs and controls all general operations within the warehouse.
• Responsible for achieving Key Performance Indicators (KPI) metrics.
• Manages customer/vendor relations.
• Reports daily operational topics to the Head of warehouse logistic operations.
• Maintains and develops Standard Operating Procedures (SOP).
• Manages inventory control, shipping, and receiving to achieve high performance and low damage levels. Reports accuracy, timing and damage results vs. standards.
• Responsible for determining staffing needs as volume and projects dictate.
• Responsible for DC security and safety programs.
• Manages all aspects of employee relations, including performance reviews and disciplinary issues, conducting reviews for GMs direct reports and assuring OM, supervisors are conducting periodic reviews for their reports.
• Responsible for handling special projects.
• Maintain physical facility and ensure clean working environment.
• Keeps correct equipment capacity for effective cost-efficient warehouse results.
• Directs Maintenance and PM programs for lift truck fleet.
• Incorporates and manages all Safety programs and reporting.
• Manages all supply vendors and purchasing.
• Manages all aspects of the distribution operations for the designated shift.
• Maintains a working knowledge of all operating systems pertaining to the work area.

• Minimum 5-6 years of supervisory experience in distribution or manufacturing environment or comparative schooling plus work.
• High School Diploma or GED; BS/BA Degree preferred.
• Proven success in maintaining quality, service, and client relationships in a high-paced setting.
• Experience working in team oriented, multi-shift environment.
• Proven competencies in MS Excel, Word, and Outlook.
• Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred.
• Flexible to work all hours and job stability of no more than 3 jobs in the past 7 years.

• Skill in interpersonal communication.
• Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases.
• Clamp-certified (Preferred).