Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Full Time, Livonia, MI

• Life Insurance
• Short Term Disability
• 401(k) Matching
• Bonus Based on Performance
• Opportunity for Advancement
• Paid Time Off
• Company Parties
• Competitive Salary
• Flexible Schedule
• Training & Development

As a proud State Farm agent of 12 years, I’m deeply rooted in the city of Livonia—this is my home, my community, and my stomping ground. Our agency is built on a passion for giving back and being actively involved. From volunteering with Habitat for Humanity to supporting the American Heart Association and participating in the Breast Cancer Walk, we believe in showing up for our neighbors.

One of our favorite events each year is Trunk or Treat—a fun, safe place for kids and families to come together. We offer a collaborative, energetic work environment where community connection and personal growth go hand in hand. Our benefits include life and disability insurance, a 401(k) match, and unlimited earning potential through commission. We're looking for coachable, adaptable team members who want to grow with us and make a real impact.

If you’re community-minded, driven, and ready to be part of something meaningful, we’d love to hear from you.

As a Customer Relations Representative – State Farm Agent Team Member with Carla Mccormick – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

$42,000.00 - $62,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.