Manager, Systems Engineering

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

This is a remote role based in the United Kingdom, with occasional in‑person collaboration in Manchester. The role focuses on the reliability, scalability, and efficiency of Clio’s AWS infrastructure.

The Systems Engineering Team builds and operates the cloud infrastructure and internal developer tools that power Clio products globally. We ensure our systems are reliable, secure, and scalable, enabling engineering teams to ship software quickly and confidently.

You’re an engineering leader with deep Azure experience, a passion for operational excellence, and a strong focus on reliability. You embrace SRE principles: reducing toil, automating manual tasks, managing service‑level objectives (SLOs), and improving system observability. You are comfortable mentoring engineers, engaging in technical discussions, and balancing strategic vision with day‑to‑day operational needs.

• Define and maintain service‑level objectives (SLOs) and error budgets for production systems.
• Ensure systems are highly reliable, scalable, and secure, following cloud and SRE best practices.
• Partner with Development, Security, and Product Engineering teams to align infrastructure initiatives with Clio’s strategic roadmap.
• Oversee incident response processes, post‑mortems, and continual improvements to reduce recurrence and mitigate risk.
• Drive automation and tooling to reduce manual toil across Azure environments and CI/CD pipelines.
• Implement monitoring, alerting, and observability standards for production and pre‑production environments.
• Support CI/CD and developer productivity initiatives to improve the local development and deployment experience.
• Promote a culture of blameless post‑mortems, knowledge sharing, and proactive risk management.

• Proven experience leading platform, SRE, or systems engineering teams.
• Deep knowledge of Azure architecture, services, and IaC (Terraform preferred).
• Experience defining and tracking SLOs, SLIs, and error budgets.
• Growth mindset when it comes to process improvement and new technologies, especially AI.
• Knowledge of incident management and post‑mortem culture in SRE environments.
• Hands‑on experience with CI/CD systems (Buildkite, Git Hub Actions, Azure Dev Ops).
• Strong understanding of Kubernetes, containerization, and distributed system operations.
• Experience with monitoring and observability tools (Prometheus, Grafana, Datadog, ELK).
• Solid software development skills (Python, Go, Ruby, or Bash).
• Excellent leadership, communication, and cross‑functional collaboration skills.

• Experience managing multi‑region Azure environments at scale.
• Familiarity with service ownership models and on‑call rotation practices.
• Experience with cost optimization and Fin Ops principles in cloud environments.
• Previous hands‑on experience implementing runbooks, automation frameworks, and self‑healing systems.

Clio offers a competitive, equitable salary range of £104,000 to £156,000 GBP for the UK role, with separate bands for other regions. Additional highlights of our Total Rewards program include:

• Flexible hybrid work environment.
• 25 days holiday plus bank holidays.
• Private healthcare with life insurance and critical illness cover.
• Pension contribution.
• Professional development and growth options.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility:
Our team shows up as their authentic selves and is united by our mission. We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process.

Learn more about our culture at

Disclaimer:
We only communicate with candidates through official  email addresses.