Junior Hire Controller

We are currently looking for a Junior Hire Controller to join our busy depot in Livingston.

As a Junior Hire Controller you will be the first point of contact for our varied customer base and will support the hire desk team in all aspects of the day-to-day operations of the depot.

The role will be office based and comes with a competitive salary, 25 days paid annual leave plus Bank Holidays.

Responsibilities include (but are not restricted to) the following:

• Providing all customers with the same excellent levels of customer service throughout the hire process
• Dealing with customer enquiries and requests via phone and email
• Processing customer orders using rental software package MCSrm
• Process paperwork associated with hire contracts and the servicing of equipment
• Work closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard

Desired skills and experience:

We are looking for a well organised individual who;

• Has the ability to prioritise a variety of matters, as and when they arise, and deal with them in a professional and timely manner
• Can demonstrate high levels of both oral and written communication skills to forge strong internal and external relationships, across all levels of business.
• Has the capacity to work autonomously and to prioritise their workload to meet strict deadlines
• Is able to thrive when both working as part of a team and as an individual
• Is proficient with all Microsoft packages (Word, Excel, Outlook etc) with strong typing and general computer skills
• Has good business awareness and attention detail in every aspect of their work

Does this sound like the role for you? If so, to apply please send your CV to