Customer Experience & Resolution Specialist

A leading construction company is seeking a Customer Services Advisor in Livingston to manage customer enquiries and complaints, ensuring a supportive experience. The role requires strong communication skills, empathy, and problem-solving abilities while handling a varied workload. Key responsibilities include responding to queries via phone and email, investigating concerns, and updating internal systems. This is an excellent opportunity to join a company that values its employees and offers a competitive salary plus benefits including healthcare and a generous holiday allowance.
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