Security Officer

Job Purpose

To provide a visible and professional security service across various Force locations, delivering initial visitor contact and out-of-hours reception services. The post holder will ensure that unauthorised individuals do not gain access to sites while maintaining a helpful, calm, and welcoming service to all authorised staff and visitors.

Essential Skills And Requirements

• Strong interpersonal and communication skills, demonstrating a professional customer‑service approach and the ability to remain calm, firm, and effective under pressure.
• Physically fit to undertake Personal Safety Programme (PSP) training, fire procedure duties, and regular patrols.
• Detailed knowledge of organisational and departmental policies and procedures relevant to the role.

• CCTV Systems
  • Understanding of system procedures, Data Protection requirements, and appropriate responses to alarms.
  • Ability to record and distribute information in line with legislation and Force policy.
• Alarm Systems
  • Knowledge of fire alarms, internal and external intruder alarms, and bomb alerts.
  • Ability to respond appropriately, investigate activations, liaise with emergency services, and reset systems without supervisory support.
• Fuel Procedures
  • Understanding of recording processes and Health & Safety requirements relating to fuel delivery and issue.
• Visitor Procedures
  • Ability to support distressed or vulnerable callers, manage lost/found property, and assist out-of-hours visitors.
  • Required to support asylum seekers between 19:0008:00, using initiative and strong interpersonal skills.
• Health & Safety
  • First Aid training will be provided. Security Officers must be able to assess situations and determine when emergency medical assistance is required.
• IT and Reporting
  • Ability to use Force email systems and the Estates & Facilities Helpdesk to report faults and repairs.
• Force and Departmental Procedures
  • Knowledge of relevant legislation, security measures, suspicious‑package indicators, and screening/scanning equipment.
  • Ability to manage lost and found property in line with Force procedures.

• Must hold, or be working towards, NVQ Level 2 in Providing Security Services.

• 25 days annual leave increasing to 30 days after 5 years full service (plus bank holidays)
• Local Government Pension Scheme with contributions from 5.5% to 11.5% depending on your salary
• Access to on‑site gyms
• Option to become a member of the onsite unions
• Discounts from various major retailers via the Blue Light Scheme
• Cycle to work scheme
• Tuskers Salary sacrifice car scheme (role dependant)
• Hybrid/Agile working (role dependant)