Residential Sales Consultant

Residential Sales Consultant

Location:

Liverpool & Manchester

Job Type: Full-Time, Permanent

We are working with a leading residential property operator within the co-living and Private Rented Sector (PRS) who are experiencing continued growth across the North West. As a result, they are looking to appoint an experienced Residential Sales Consultant to support leasing activity across their Liverpool and Manchester portfolio.

This role is primarily office-based in Liverpool, with regular travel to Manchester as required. The successful candidate will play a key role in driving occupancy, managing enquiries, and delivering an excellent customer experience for both domestic and international residents.

• Managing all sales and lettings enquiries from initial contact through to move-in
• Converting enquiries into bookings through a consultative, customer-focused approach
• Conducting in-person and virtual property viewings
• Building and maintaining relationships with local businesses and external accommodation agents
• Providing agents with pricing, availability and marketing information
• Monitoring market trends, competitor activity and pricing to support local sales strategy
• Tracking enquiry performance, conversions and incentives, producing regular reports
• Maintaining accurate records within CRM and internal systems
• Supporting marketing activity by ensuring listings and show apartments are well presented
• Working closely with on-site and head office teams to ensure smooth operations
• Delivering a high standard of customer service throughout the resident journey

• Proven experience in residential sales, lettings or a customer-facing property role
• Experience with in PRS, BTR or co-living environments is highly desirable
• Strong sales skills with confidence in closing and converting enquiries
• Excellent communication and interpersonal skills
• Highly organised with strong attention to detail
• Confident using CRM systems and general IT platforms
• Ability to work effectively with international customers and external partners
• Proactive, adaptable and comfortable working in a fast-paced environment

• Competitive salary
• 25 days annual leave plus bank holidays
• Pension contribution
• Gym access
• Employee assistance programme
• Life assurance
• Modern office environment

This is an excellent opportunity to join a growing residential operator focused on creating high-quality, community-led living environments.