Sales Support

Sales Support

23 Days Old

We are seeking a Sales Support professional to join a well‑established team within the industrial/manufacturing industry. This role will involve providing excellent customer service and administrative support to ensure smooth operations and client satisfaction.

Our client is a reputable organisation within the industrial/manufacturing sector, known for delivering high‑quality products and services. As a global company, they pride themselves on fostering a collaborative work environment and maintaining strong relationships with their clients.

• Provide administrative support to the sales team, ensuring efficient order processing and documentation.
• Respond promptly to customer inquiries, addressing their needs effectively and professionally.
• Coordinate with internal departments to ensure timely delivery of products and services.
• Maintain accurate records of sales activities and customer interactions in the CRM system.
• Assist in preparing sales reports and presentations for management.
• Monitor stock levels and liaise with suppliers to manage inventory efficiently.
• Support the implementation of new sales strategies and initiatives.
• Identify opportunities to improve customer service processes and contribute to their enhancement.

• Previous experience in a customer service or sales support role, ideally within the industrial/manufacturing industry.
• Strong organisational skills and attention to detail for managing administrative tasks efficiently.
• Proficiency in using CRM systems and Microsoft Office applications.
• Excellent communication skills, both written and verbal, to engage effectively with clients and colleagues.
• A proactive approach to problem‑solving and the ability to work well under pressure.

• Competitive salary ranging from £28,000 to £30,000 GBP.
• Permanent position based in Liverpool within the industrial/manufacturing sector.
• Opportunity to work in a global company with a collaborative and supportive team environment.
• Potential for professional growth and development within the organisation.