Sales Support Co-ordinator

Sales Support Co-ordinator – Liverpool –

Our client is a leading global supplier of raw materials to the rotational moulding industry. They are recruiting for two Sales Support Co-ordinators to join their team on-site in Liverpool to provide internal and external sales support as well as order processing and other administrative support.

About the Role:

* Administrative support, liaising between customers and RSM’s checking sales history, lead times, stock levels etc.

* Enter customer sales orders both timely & accurately on the system.

* Provide an effective after-sales service ensuring all customer sales orders are acknowledged, confirmed and invoiced.

* Answer telephones, identify caller and direct calls to correct person within the company when applicable.

* Undertake ad hoc duties and provide support in the Sales Support Team as and when required.

* Ensure all certificates of analysis / conformity are sent to customers within 48 hours of the notification being received.

About You:

* Drive and tenacity to deliver exceptional customer service.

* Work quickly and remain calm under pressure.

* Team player.

* Communication skills.

* IT skills.

* Language skills in either French, Spanish or Italian would be advantageous.

* Experience in a similar role is desirable.

Benefits:

* A salary of around £28-30,000.

* Wellbeing allowance.

* Aviva pension scheme.

* Specsavers vouchers.

* Long service awards.

* Up to 10% bonus based on completion of goals.

* Free parking.

* Flu jab vouchers.

* 24 days annual leave + bank holidays (we keep a minimum of 3 days to cover Christmas shutdown).

Whitehall is the Recruitment Specialist for the Chemical, Polymer, Coatings and Life Science Industries