Tesco Shift Leader Princess Dr Express

Availability Window

Monday 06:00-14:00, Wednesday 14:00-22:00, Thursday 14:00-22:00, Saturday 06:00-14:00.

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.

The availability windows above are the periods in the week we’d like you to be available to work. We will schedule your contracted hours within these times and you’ll have three weeks’ notice of exactly when your shifts will be. We support flexibility and are happy to consider applicants whose availability matches closely but not exactly to the advertised times.

Customers are at the heart of everything we do.

It takes a great Shift Leader to support our store team and keep everything running smoothly. From helping customers to making sure store operations stay on track, a Shift Leader at Tesco is a rewarding role. You’ll face many challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

• Work in a fast‑paced retail environment, with a variety of tasks.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
• Look for ways to improve service, including coaching colleagues and giving feedback to the team.
• Guide and support colleagues in‑store, ensuring it stays a safe place to work and shop.
• Maintain a great understanding of how the store is performing, and assist managers in delivering actions that help improve the running of the store.
• Lead from the front, and set a great example for colleagues in everything you do.
• Coordinate the store team to deliver an easy, fuss‑free shopping experience for customers.
• Support colleagues, ensuring they deliver daily priorities and take regular breaks.
• Open and close the store, completing duty cover and ensuring all decisions are right for everyone's safety.
• Be the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
• Keep the store clean, tidy and well‑presented.
• Support managers in coordinating seasonal, community and charity events.
• Create a great team atmosphere, inclusive for everyone.
• Provide great customer service by listening to customers and putting them first.
• Keep the team well‑informed and up to speed on any communications, changes or updates.
• Stay knowledgeable about store performance and look for ways to improve and simplify operations.
• Co‑ordinate store improvements and remove any obstacles that might impede great service.
• Follow health and safety routines and procedures, and ensure colleagues do the same.
• Recognise and celebrate colleagues within the team who are providing great service.
• Be a great role model by always giving thoughtful customer service that meets every customer's needs.
• Build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
• Communicate clearly, using a variety of methods to keep the team well‑informed.
• Take the lead and oversee the store in the absence of the manager.
• Make flexible, well‑thought‑out decisions and handle change to ensure everything is right for customers and colleagues.
• Motivate the team to deliver beyond expectations.
• Stay curious, always looking for ideas and opportunities to serve customers, communities and the planet a little better each day.

Applicants must be 18 years of age or older.

We recruit individuals who have passed the school leaver’s age. For more information on the school leaver age for your country, please consult relevant sources. (This statement is included to satisfy legal requirements.)

Diversity, equity and inclusion (DE&I) is part of Tesco’s culture. Anyone, regardless of background, is welcomed.

We welcome discussion about flexible working to support life circumstances. During the application process, discuss how we can support you.

Tesco is a Disability Confident Leader and offers an inclusive and accessible recruitment process. For more information on accessibility support, please refer to the company website.

We are an equal opportunities employer and confirm that we comply with all statutory and statutory enforcement obligations.