Retail Deputy Manager

Join to apply for the Retail Deputy Manager role at Warren James Jewellers
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Warren James is on the lookout for a Shop Deputy Manager – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

At Warren James we are a company made up of real people who care about what we do and know how to do a great job. Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979 and we care about our customers and staff alike. You are known by name, not a number.

Starting from one shop, Warren James has grown into the UK’s largest independently owned and trusted retail jeweller. Operating from over 200 shops nationwide and online shopping through our website both online and instore, we are committed to looking after our ever‑growing customer community.

• Operate within Warren James policies, procedures and processes, assist and be responsible for the day-to‑day operations of a designated shop and small team to maximise sales and customer numbers
• Create a welcoming environment & great one‑to‑one customer experiences
• Motivate and assist the team to reach their full potential
• Set a good example in everything you do
• Develop and maintain a good knowledge of our jewellery

• Experience in retail management or hospitality
• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image
• A necessity to love wearing Warren James jewellery
• Self‑motivated with good leadership and people skills
• Confident communicator with good organisational skills
• Attention to detail in everything you do

• Full‑time contract
• 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 Bank Holidays)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year
• Jewellery knowledge isn’t required – training is provided

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you –
Click below to apply
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