Head of Communications; Media, Social, Digital Content

Overview

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

Salary: £80,000 - £85,000 (dependent on experience) + on call allowance

Contract Type: Permanent – Full time

Location: London – Hybrid - (Minimum of 3 days p/w in office or with stakeholders)

Visa Restrictions: This position does not currently offer visa sponsorship.

The Head of Communications Delivery is a senior leadership position responsible for managing integrated communications strategies across multiple channels. This public-facing communications role involves leading a team to deliver excellence in media relations, corporate communications, digital communications, website management, and social media marketing. The successful candidate will drive strategic communications that enhance brand reputation and organisational visibility.

• Communications Team Leadership
  :
  Lead, coach, and develop the Communications Delivery team whilst deputising for the Deputy Director. Ensure integrated communications strategies and cross-functional collaboration across all channels.
• Strategy Development & Implementation
  :
  Develop and implement a comprehensive Communications Strategy aligned with organisational goals. Oversee performance monitoring, reporting, and analytics across digital platforms, social media channels, and media relations activities.
• Reputation Management
  :
  Strategically position and protect the organisation's reputation through effective external channels, horizon scanning for emerging issues and leading appropriate communications responses.
• Media & Corporate Communications
  :
  Build and maintain relationships with national journalists and media outlets. Develop proactive and reactive media strategies whilst overseeing corporate communications content and press releases.
• Digital Communications & Social Media Leadership
  :
  Lead digital transformation and innovation across the organisation's digital presence. Maintain consistency, govern digital assets including website management, and drive social media engagement.
• Campaign Management
  :
  Plan and execute multi-channel communications campaigns, including behaviour change campaigns, ensuring measurable value for money and impact on key organisational objectives.
• Stakeholder Engagement
  :
  Collaborate with internal teams to ensure cohesive content marketing, communications delivery, and stakeholder management.
• Crisis Communications
  :
  Maintain and update crisis communication plans covering all external communications channels.

Minimum essential requirements for the role:

• Senior leadership experience in communications management or communications delivery
• Proven track record in a key communications role with demonstrated media relations and stakeholder engagement experience
• Campaign management experience including planning, implementation, and evaluation
• Digital communications and social media management experience
• Established relationships with national media and senior stakeholders both internally and externally
• Experience developing high-performing teams and leading organisational change

Desirable requirements for the role:

• Communications experience within aerospace, aviation, or regulated industries

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

BPSS - To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.

If you do not meet these requirements, we may not be able to accept your application.

For more information on BPSS clearance please visit - BPSS clearance

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

Relocation The role is based in London but will…