ECommerce Lead

We're looking for an experienced eCommerce Lead to drive online sales growth, elevate the customer experience, and lead day-to-day trading across multiple ecommerce channels. This role blends commercial strategy, data-driven decision making, and hands-on execution. You'll manage a team of three and work collaboratively with marketing, CRM, operations, and creative teams to deliver best-in-class digital performance.

• Own trading performance across all international markets, delivering against revenue and margin targets.
• Monitor key KPIs (conversion rate, AOV, sessions) and provide actionable insights to optimise results.
• Manage the ecommerce trading calendar, ensuring alignment with brand marketing and key seasonal moments.
• Oversee all onsite and app merchandising, ensuring product and content accuracy.
• Support the CRO roadmap by driving A / B testing and initiatives to improve conversion and user experience.
• Lead the end-to-end customer journey, ensuring a seamless experience across desktop, mobile, and checkout.
• Own ecommerce reporting, dashboards, and weekly trading updates for senior leadership.

• 4+ years' experience in ecommerce trading (fashion or active wear preferred).
• Proven experience managing and developing teams.
• Strong understanding of ecommerce KPIs and digital trading drivers.
• Highly analytical with the ability to turn data into impactful actions.
• Excellent communication skills with the ability to collaborate across marketing, operations, and creative.
• Commercially minded with a track record of delivering results.

• Competitive salary
• Annual bonus scheme (sliding scale)
• Flexible working hours
• Enhanced employer pension contributions
• Private healthcare
• 26 days' holiday plus bank holidays
• 40% staff discount
• Death in service benefit (4× annual salary)
• Free on-site gym
• Free on-site EV charging