Operational Support Manager

Operational Support Manager - Abdominal Aortic Aneurysm Screening

Band 6

Main area:
Abdominal Aortic Aneurysm Screening

Contract:

Permanent

Hours:

Full time - 37.5 hours per week

Job
-ASUR-169-25-A

Department name: LUH - 1 General Staffing (AFC posts)

Site:
Outpatients 3, Ground Floor

Town:
Liverpool

Salary: £38,682 - £46,580 per annum

Salary period:
Yearly

Closing: 23/03/2026 23:59

Reporting to the Programme Manager the post holder will be an integral member of the speciality/specialities management team. Working with the Programme Manager oversee the delivery of operational and administrative services within a specified speciality/specialities and will contribute to the Care Group's overall objectives. The Operational Support Manager will assist in the monitoring of operational performance within the speciality/specialities advising the Programme Manager as necessary;

specifically, the Operational Support Manager will ensure effective and timely management of the speciality/ specialities screening standards and KPI's, ensuring risks are escalated appropriately to the Speciality Management team. The post holder will work closely with other specialities within the Care Group and understand cross cutting work which affects the other Care Groups within their Division. Deputising for the Programme Manager as and when required.

• Specifically, the Operational Support Manager is responsible for:
  Supporting the Programme Manager with the delivery of the speciality/specialities operational and administrative services. This will include managing an administration team & screening team and monitoring of both national and local Key Performance Indicators.
• The Operational Support Manager will have experience in overseeing administration teams, and will possess personal qualities and skills to deal competently with day-to-day operational issues as they arise
• The Operational Support Manager will ensure existing operational processes and plans are adhered to. This will include assisting the team to instigate programmes of work and operational change within the delegated speciality/specialities.
• They will support work streams within their speciality to contribute to the achievement of the CIP target for the speciality/specialities.
• The post holder has day to day line management responsibility for administration staff and screening staff within the speciality/specialities.
• The Operational Support Manager will be visible and on-hand to deal with queries from the administration and screening staff within their speciality/specialities.
• Arrange and chair regular team meetings, ensuring that agreed actions are completed.
• The post holder will attend relevant regional meetings on behalf of the service.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year.

The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex…