Inventory Control Manager

Overview

The Inventory Control Manager plays a crucial role in ensuring inventory accuracy, efficiency, and compliance within a 3PL facility, directly impacting operational effectiveness and customer satisfaction. This position is vital for optimizing inventory management processes, minimizing discrepancies, and fostering collaboration across operations, warehouse staff, and client teams.

• Manage daily, weekly, and monthly cycle counts, physical inventories, and reconciliation processes to maintain high inventory accuracy.
• Develop, implement, and monitor inventory control policies, procedures, and KPIs for the facility.
• Investigate and resolve inventory discrepancies, root cause issues, and provide corrective action plans.
• Ensure compliance with customer requirements, service level agreements (SLAs), and company standards.
• Lead and train inventory control staff, fostering a culture of accountability, continuous improvement, and safety.
• Partner with Operations, Shipping/Receiving, and Customer Service teams to ensure accurate and timely order fulfillment.
• Utilize Warehouse Management Systems (WMS) to track, monitor, and report on inventory activity.
• Prepare and present inventory reports for internal leadership and customers.
• Collaborate with IT, Engineering, and Process Improvement teams to enhance inventory control processes and system functionality.
• Support audits (internal, external, and customer-driven) by providing accurate records and documentation.
• Ensure compliance with regulatory and safety requirements.

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field preferred (or equivalent experience).
• 5+ years of experience in inventory control, warehouse management, or supply chain operations, preferably within a 3PL environment.
• Strong knowledge of Warehouse Management Systems (WMS), ERP systems, and Microsoft Excel.
• Demonstrated ability to analyze data, identify issues, and implement corrective actions.
• Excellent leadership, communication, and team management skills.
• Strong organizational and problem‑solving abilities.