Director of Quality Improvement and Practice Development

About The Role

Alternative Futures Group Has An Ambition To Be a Sector Leader In Quality, Value And Personal Outcomes Over The Next 3 Years. The Director Of Quality Improvement & Practice Development Will Lead On The Realisation Of This Ambition By Developing The Necessary Strategies, Policies, Processes And Procedures To Deliver.

• A person-centred, strengths-based, & outcome-focused model delivering Amazing Support, Amazing Outcomes and Amazing Lives.
• CQC ratings of Good or Outstanding in all services and domains.
• A philosophy of continuous improvement, co-production & innovation.

As a member of the Senior Leadership Team, the post holder will participate fully in the corporate management, decision making, planning and strategic development of AFG’s quality, safety and practice development agenda and provide specialist advice, direction and inspiration to the Executive Team and Board.

The Director of Quality Improvement & Practice Development will drive the quality improvement agenda across the entire organisation to develop the Amazing Support, Amazing Outcomes, Amazing Lives culture in every person. Thus, improving personal outcomes, user experience and organisational effectiveness.

• Overall responsibility for two support teams with 2 direct reports – Head of Quality and Head of Learning.
• Overall responsibility for a corporate budget for quality team and learning team salaries and non-pay items.

• Lead an integrated and cohesive approach to the design and implementation of quality assurance activities across the organisation to maintain and improve regulatory compliance and evidence-based practice.
• Ensure that the organisation is always inspection ready to ensure AFG maintains and improves our current CQC ratings at a minimum of Good across all domains and all locations.
• Lead and direct effective and appropriate audit and inspection activity across the organisation to provide ongoing and robust scrutiny of the provision of health and social care in all settings and thereby ensure a high standard of service delivery for all people using AFG services.
• Lead and direct the effective and efficient operation of the Quality Team, developing strategies, resources and capability and oversight of corporate and operational activities in order to deliver the objectives of AFG.
• Continuously improve the organisation’s approach to assurance activity and provide oversight of systems to ensure the best outcomes for people using AFG health and social care services.
• Work closely with the Directors of Operations in order to build a joined-up approach to assurance which identifies opportunities for improvement along the journey of support. This will include formal accreditation processes and systems to evidence the quality of our service design and delivery.
• Build a continuous quality assurance approach to the design of quality and safety activities to ensure that performance is optimised, good practice is identified, and appropriate change is sensitively implemented.
• Ensure effective and efficient use of resources in order to deliver a well-motivated workforce and the delivery of financial targets.

• Lead on the identification and introduction of a formal Quality Improvement methodology across the organisation and a framework for identifying, planning, implementing and evaluating specific improvement projects.
• Provide strong and effective leadership in undertaking major reviews and investigations, ensuring a robust and independent approach to the inspection and scrutiny of the quality of care, in order to transparently identify good practice and areas for improvement. Share this learning across the organisation for the benefit of all.
• Provide organisational leadership in the development of intelligence and learning systems in order to develop a systematic approach to the early identification of concerns and the sharing of learning, which promotes improvement and better outcomes.
• Lead the establishment and fostering of strategic alliances with other bodies across the health and social care sector, focused on sharing good practice, skills and expertise and…